Privacy Policy

General

VisionIOT is committed to protecting the privacy of your Personal Information and our practice regarding use of your Personal Information is set forth below in this Privacy Policy. As a condition to use of VisionIOT Services, you consent to the terms of this Privacy Policy as it may be updated from time to time. In the event of a material change, we will provide notice via email or a prominent notice on the relevant VisionIOT website. This Privacy Policy applies exclusively to websites owned and controlled by VisionIOT that link to this Privacy Policy (“visioniot.com”). VisionIOT Websites may contain links and access to other third-party websites. VisionIOT is not responsible for the information practices or the content of such other websites, and you should review the privacy statements of other websites to understand their information practices.

Information Collected by VisionIOT:

VisionIOT offers a variety of applications and services collectively referred to as “VisionIOT Services.” VisionIOT collects information from individuals who access or try to register with our Applications

  • Personal Information
  • We collect and store any information you enter when asking for more information about VisionIOT Services, registering for using VisionIOT Services. For example, when registering for a user account, we request your name and email address, among other information. You will also be asked to choose a password, which will be used solely for the purpose of providing access to your user account. Your name and email address will be used to inform you of new services, releases, upcoming events, and material changes to this Privacy Policy.

    VisionIOT will have access to third party personal information provided by you as part of using VisionIOT Services. This information may include third party names, email addresses, passwords, etc., and will be used solely in conjunction with your use of VisionIOT Services. We do not share any third party personal information with anyone for promotional purposes, nor do we utilize it for any purposes you do not expressly consent to. If you elect to refer other users to the VisionIOT Websites, we request their email addresses and names to facilitate the request

    In the event that VisionIOT posts user/customer testimonials on the VisionIOT Websites, such testimonials may include names or other personal information. We acquire permission from our users before posting these on the VisionIOT Websites. VisionIOT is not responsible for Personal Information users elect to include in their testimonials.

  • Usage Details
  • VisionIOT may record your usage details such as time, frequency, duration and pattern of use, features used, and the amount of storage used in order to enhance your experience using the VisionIOT Services, and to help us provide you the best service possible

  • Contents of your User Account
  • We store and maintain usernames, passwords and other data stored in your user account at our facilities in the United States. In order to prevent loss of data due to errors or system failures, we also keep backup copies of data including the contents of your user account. Hence your files and data may remain on our servers even after deletion or termination of your user account. The contents of your user account will not be disclosed except as necessary to use the VisionIOT Services.

  • Visitor Details
  • We use your Internet Protocol address, browser type, browser language, referring URL, files accessed, errors generated, time zone, operating system, and other visitor details collected in our log files to analyze the trends, track user behavior and administer and improve VisionIOT Websites.

  • Location Information
  • The Mobile App does use Location Services on your device.

  • Device Information
  • Developer collects the following device information that is generated by your use of the Mobile App; operating system, type, and wireless carrier for your Device (“Device Information”). Developer uses Device Information to improve the Mobile App and to make software updates, product support and other services more relevant to its users

  • How We Use Your Information
  • In addition to the usage of your information as described above, the information Developer collects is used to comprehensively understand your needs and interests, and permits Developer to deliver a more consistent and personalized experience. For example, Developer may use your information to:

    • assist you in completing a transaction;
    • communicate with you about products and services;
    • provide service and support;
    • update you on new services and benefits;
    • provide personalized promotional offers from Developer;
    • select content to be communicate to you; and
    • contact you for market research regarding Developer’s products or services.

Cookies

We use temporary and permanent cookies to enhance your experience of the VisionIOT Services. Temporary cookies will be removed from your device each time you close your browser. By selecting ‘keep me signed-in’ or related options in VisionIOT Services, a permanent cookie will be stored in your device and you will not be required to sign-in by providing complete login information each time you return to certain parts of our website. If you have turned cookies off, you may not be able to use registered areas of the website. We tie cookie information to your email address when you elect to remain logged in so as to maintain and recall your preferences within the website. We may from time to time employ the use of pixel tags on the website and in emails. Pixel tags such as web beacons are 1x1 images that are embedded onto a web page to document traffic and for website analytics without collecting any Personal Information

We may from time to time employ the services of a third-party agent to analyze statistical and aggregate data about our VisionIOT Websites content and user base. This aggregated information is not personally identifiable and is employed in improving website functionality and offerings. To this end, these third parties may employ the use of cookies and/or pixel tags in providing their services. While these third-party cookies are not tied to your Personal Information, VisionIOT does not have access to these cookies nor are we responsible for them

Sharing Information

We may need to disclose Personal Information to our affiliates, service providers and business partners solely for the purpose of providing Services to you. In such cases we will also ensure that such affiliates, service providers and business partners comply with this Privacy Policy and adopt appropriate confidentiality and security measures. We will obtain your prior specific consent before we share or disclose your Personal Information to any person outside for any purpose that is not directly connected with providing VisionIOT Services to you. We may share generic aggregated demographic information not linked to any Personal Information regarding users with our business partners and advertisers. Please be aware that laws in various jurisdictions in which we operate may obligate us to disclose user information and the contents of your user account to the local law enforcement authorities under a legal process or an enforceable government request. In addition, we may also disclose Personal Information and contents of your user account to law enforcement authorities if such disclosure is determined to be necessary by VisionIOT in our sole and absolute discretion for protecting the safety of our users, employees, or the general public

Security

We adopt industry appropriate data collection, storage and processing practices and security measures, as well as physical security measures to protect against unauthorized access, alteration, disclosure or destruction of your Personal Information, username, password, transaction information and data stored in your user account. Access to your name and email address is restricted to our employees who need to know such information in connection with providing VisionIOT Services to you and are bound by confidentiality obligations

Information Choices

You will be required to register for our VisionIOT Services by providing Personal Information. If you choose not to provide your Personal Information, you will not be able to access the VisionIOT Services. We provide you with the option of opting out from receiving non-transactional mail from us. In the event we decide to use your Personal Information for any purpose other than as stated in this Privacy Policy, we will offer you an effective way to opt out of the use of your Personal Information for those other purposes. You may opt out of receiving newsletters and other secondary messages from VisionIOT by selecting the ‘unsubscribe’ function present in every message we send.

Investigation of Illegal Activity

We may need to provide access to your Personal Information and the contents of your user account to our employees and service providers for the purpose of investigating any suspected illegal activity or potential violation of the terms and conditions for use of VisionIOT Services. However, VisionIOT will ensure that such access is in compliance with this Privacy Policy and subject to appropriate confidentiality and security measures

Enforcement of Privacy Policy

We make every effort, including periodic reviews to ensure that Personal Information provided by you is used in conformity with this Privacy Policy. If you have any concerns regarding our adherence to this Privacy Policy or the manner in which Personal Information is used for the purpose of providing VisionIOT Services, please contact VisionIOT Customer Support Services at mail@ebest-iot.com. We will contact you to address your concerns and we will also cooperate with regulatory authorities in this regard if needed.

Notification of Changes

Any changes to the Privacy Policy will be posted on the relevant VisionIOT Websites in order to keep you informed of any modification in nature of information collected, manner of collection, and use and sharing of information. If at any point we decide to use Personal Information in a manner different from that stated at the time it was collected, we will notify you by email and provide you with the ability to opt out of these new uses unless you have opted out from receiving all email notifications from us. You will not receive email notification of minor changes to the Privacy Policy. If you are concerned about how your Personal Information is used, you should check back https://www.visioniot.com/site/privacy periodically.

User-Generated Content

We may provide the capacity for users to post information in public spaces on the VisionIOT Websites (for example, in our customer support repository). This information may be publicly available to all users and visitors to VisionIOT. We require registration to publish information, but given the public nature of these spaces, any Personal Information disclosed within these forums may be used to contact users with unsolicited messages. We encourage users to be cautious in disclosure of Personal Information in public forums, as VisionIOT is not responsible for the Personal Information users elect to disclose.

END OF PRIVACY POLICY

If you have any questions or concerns regarding this Privacy Policy, please contact us at mail@ebest-iot.com. We will respond to all inquiries within 30 days of receipt.